Cookies Policy



Cookies are small text files that are stored on your computer or mobile device when you visit a website. This way the website remembers your actions and preferences over a period of time, in order to provide to you a more user-friendly service. Certain cookies also serve purposes of commercial advertisement and/or promotion of the website’s owner.
In this unit we use the general term “cookies” as a cumulative term to describe technologies such as cookies, Flash cookies and web beacons.
Cookies are unique to each web browser (e.g. Google Chrome, Mozilla Firefox, etc.) and user device and contain anonymous information related to the webpages you visit and the devices you use.
Generally, cookies serve many functions, such as facilitating your browsing from one webpage to the other, saving your preferences and in general improving the experience of your browsing on the webpage.
Cookies fall under different categories depending on the purpose they serve and the way in which they work (technically necessary or functional, performance cookies, advertising cookies).



GRID TELECOM uses cookies mainly to ensure that your visit to our website is as pleasant as possible.

You can see below a description of the cookies categories we use and for which purposes:



There are different cookies categories depending on the purpose of their use.  The cookies categories which GRID TELECOM uses are:

Technically necessary. These cookies are of essential importance for the proper operation of the website, allow you to browse and use its features, such as accessing secure areas. These cookies do not recognise your personal identity. Without them we cannot offer the efficient functioning of our website and they are therefore automatically selected. The role of these cookies is to store information or acquire access to information already stored on your device, with the exclusive purpose of forwarding a communication through an electronic communications network, or to the extent strictly necessary to enable the information society service, which the user or subscriber has explicitly requested.

According to the relevant laws, you do not have the option of choosing whether to reject installation of these cookies since without them the provision of services on our part would not be technically possible.

Performance cookies. These cookies collect information regarding how you use our site, for instance which pages you visit more frequently, the page your visit originated from, the type of browser you use and other information. Performance cookies collect aggregate anonymous statistics which cannot identify the visitor.

We use cookies with the exclusive purpose of analysing the traffic and improving performance, while we take the necessary technical and organisational measures for the safe processing of your data, e.g. anonymization of IP address.



We use the Google Analytics service to record and analyse traffic data.

Google analytics is the most popular traffic measurement service, which is technically supported by the use of cookies.

We use the Google Analytics service to process anonymous data with the goal of improving our website, such as deciding what page we should improve and how, and to evaluate the display of ads. Important note: We do not use third providers to place ads.

The data collected are stored for 26 months.

The Google Analytics service belongs to company Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States of America, which has been certified in accordance with the Privacy Shield framework, which provides appropriate safeguards to comply with the European data protection legislation.

Google’s cookies are used to store certain information, such as the length of your visit, the type of browser used, the location from your visit came and the frequency of your visits. In order to have access to these data, we allow Google Analytics to place cookies on the hard drive of the computer or other electronic device of the visitor. Every time you visit a different page within our site, the browser that you use submits, in an automatic, encrypted and anonymized method, data to the Google Analytics platform.

Within the Google Analytics service we use the “Anonymize IP” feature.  With this feature, your IP address is limited by Google and anonymized when accessing the website.

For more information about Google’s data processing policy, you can find here Google’s privacy policy and the use of cookies within Analytics here.

Technical information about the Google Analytics cookies is available here.

You can totally block your data collection through Google Analytics by installing in your browser the add-on:



GRID TELECOM website videos are implemented as embedded (uploaded) files on YouTube, where YouTube is a Google subsidiary. YouTube videos is a third party service, provided by YouTube, which may store third-party cookies on the user’s device. These cookies register anonymous statistical data on, for example, how many times the video is displayed and what settings are used for playback. No personal data is collected unless you log in to your Google account. YouTube has its own privacy policy and cookie policy which can be found here  ( and here (, and over in which GRID TELECOM has no control. 

For the YouTube embedded videos the “privacy-enhanced mode” option has been used, for  embedding videos on our website preventing the use of views of embedded YouTube content from influencing the viewer's browsing experience on YouTube without cookies that track viewing behavior (for more information see YouTube’s embedding videos information page ).

GRID TELECOM website offers the capability to share the content of our website to the Social media, LinkedIn and Facebook. When the users select the content they wish to share on Social media, the Social media platforms may install their own cookies on the users’  device (third-party cookies). GRID TELECOM is not in any way linked to the installation and use of these cookies, and does not collect relevant data. More information on the cookies policy of LinkedIn is available here ( and on the cookies policy of  Facebook is available here ( 



Due to the nature and way in which the internet works, once you visit our website, our server records your IP address in a special log file, which is personal data, even if we are not in a position of identifying you based on this information.

Beyond that, our log files also help us record information about the type of the browser program and the operating system that you use and other information related to your electronic visit, such as the URL address from which you visited our site, the date and time of your visit.

These data are stored exclusively for the strictly necessary period in order for us to ensure the security of networks, information and services from random events or illegal or malicious acts that put at risk the availability, authenticity, integrity and confidentiality of the stored or forwarded data (e.g. control of “denial of service” attacks).



Each user of our website has the option of changing their browsing settings initially the first time they access our company's website each time and after that through the banner. The web page initially has only the strictly necessary cookies activated. When you visit the website for the first time, a cookies banner is displayed which informs you about the use of cookies by the website. This banner gives you the following options:

  • To accept the installation of the strictly necessary cookies used by our website on your device.
  • To accept the installation of all cookies, including those not necessary.
  • To visit and read this Cookies Policy.



Users of our site have the option of changing the settings on the web browser they use as regards cookies and their acceptance.

You can choose, depending on the browser, between automatically accepting all the cookies (this is usually selected by default), to getting a warning on how cookies are used in certain cases and to generally not permitting the use of cookies.

To manage and deactivate cookies, follow the following instructions per browser:

For other browsers, please consult the browser vendor information.

You can find more information about the general use of cookies, as well as methods for their disabling or restricting, at webpage  .

The GRID TELECOM Cookie Policy is revised when deemed necessary. For any information about the use of cookies on our side, do not hesitate to contact



Strictly necessary cookies




Session cookie Session Cookie, stored temporarily, and deleted after you quit the browser. Duration: When the browser closes
cookie-agreed Stores the cookie acceptance preferences. Duration: 100 days after end of browser session
cookie-agreed-categories Stores the cookie types accepted by the user. Duration: 100 days after end of browser session
_cfduid Used by MathJax mathematics notation engine for rendering mathematical content (formulas, equations). Duration:    1 second


Performance cookies




_ga Used by Google Analytics to distinguish users, collecting information in anonymous format, such as information about the browser, origin of the visitors and pages they visited inside our website. Duration: 24 months after the end of the session.
_gid Used by Google Analytics to distinguish users, collecting information in anonymous format, such as information about the browser, origin of the visitors and pages they visited inside our website. Duration: 24 hours after the end of the session.
_gat_gtag _UA_172015766 _1 Used by Google Analytics to throttle the rate of requests, limiting the collection of data on high traffic websites. Duration: 1 minute
_cfduid Used by PingDom for monitoring the performance and availability of the website. Duration: 1 second